08 December, 2021
Hidden Gems in Salon Tracker!
When it comes to Salon Tracker, many of our features such as
the ability to integrate with TMAX and sigma, Stock Control and our online
booking features and very popular and well known by our customer. This blog is
going to tell you about some of our less popular features or ‘hidden gems’ as
we like to call them which will make day to day running of your salon much
smoother!
Groups
Groups is one of the back ground, and slightly more complex
features included in Salon Trackers Professional and Enterprise packages. This feature allows you to create custom
groups for your products, services and customers.
You can use customer groups for things such as NHS and
student discounts. All you need to do is create a customer group and then
associate a certain discount with any customers who get put in that group. This
discount option is separated into retail and booking discount so you can pick
and choose what discount to offer. You can then add customers into this group
as you please. Customer groups also work well as a way to reward loyal
customers. You could have a gold, silver and bronze customer group which
customers could work their way through based on number of bookings.
You can also create product groups. Product groups allow you
to offer different discounts or require certain deposits for your services.
Product groups also allow you to do deals and things such as happy hour easily
and efficiently. You can set up your happy hour but setting up a product group
with a purchase availability of Monday to Friday for a set hour or so. This
will then discount all the services and products you have selected to your
happy hour price automatically for the set time before going back to normal
pricing after.
Groups can be tricky though so we’d recommend giving one of
our support team so we can help set these up for you!
Tube Tracking
A small, but very useful feature which is available for out
Salon Tracker tanning salon customers is tube tracking. This feature allows you
to monitor the usage of the tubes on your bed. You can see this in the
management section of your Salon Tracker when your click on the individual
beds. When your beds get retubed you can reset this counter.
Post Delay
Post delay is another smaller feature which can be very
useful especially for our hair salon customers. This feature automatically puts
a gap between appointments where there is more than one service being done. For
example, if a customer books in for a colour and finish and needs 30 minutes
for the dye to process, your system will clear the 30-minute gap in your
calendar so you can squeeze in another appointment.
Site View Dashboard
Many of our enterprise customers already know and love this
feature. The site view dashboard gives you an over view of the entire day, week
or month in your salon. You can view this out of the salon on a phone, tablet or
computer at any time of the day. This dashboard includes figures such as number
of bookings, bookable and retail sales and takings.
Charts
If you would like any more information on any of these features
or would like to get booked in for a free demonstration and trial, please don’t
hesitate to give us a call on 0113 350 8230 or email us on info@salontracker.co.uk.
Also, if you’re a Salon Tracker customer don’t forget to
enter our Christmas giveaway! Head to @salontrackersoftware on Instagram for
all the details.
Salon Tracker x
